top of page

FAQs

For more info, DM us on Facebook or Instagram!

Take Away

Xiao by Crustz:

Friday-Sunday

12-6pm

Tanuki by Crustz:

Friday-Sunday

12-6pm​

Privacy Policy

T&C

Kindly refer to this link below

Dine In

Operational hours

Friday-Sunday

12-6pm

Delivery

1 - 6 PM

No specification of

delivery timing.

​

No door deliveries, please meet our drivers at the lobby.

​

Charges apply according

to postcode. DM to ask!

BYOB

Bring Your Own Bag

For safe transportation, bring

your own cooler bag/box for

pickup or takeaway orders.

​

Ice Cream Cake comes with a free cooler bag and dry ice.

Online Orders

Delivery & Self Pickup

Kindly refer to available dates

listed on each product.

​

Some products will have date picker appear at the checkout section instead of product page.

​

Check description for the available days.

Refund Policies

Refunds made within 2 weeks

Customer cancellation:

No refund granted, money will be kept as store credit.

​

Merchant cancellation

(due to unforeseen circumstances):

Refund granted

​

Damaged goods

(depending on situation):

Refund or discount vouchers

​

bottom of page