FAQs
For more info, DM us on Facebook or Instagram!
Take Away
Xiao by Crustz:
Friday-Sunday
12-6pm
Tanuki by Crustz:
Friday-Sunday
12-6pm
Dine In
Operational hours
Friday-Sunday
12-6pm
Delivery
1 - 6 PM
No specification of
delivery timing.
No door deliveries, please meet our drivers at the lobby.
Charges apply according
to postcode. DM to ask!
BYOB
Bring Your Own Bag
For safe transportation, bring
your own cooler bag/box for
pickup or takeaway orders.
Ice Cream Cake comes with a free cooler bag and dry ice.
Online Orders
Delivery & Self Pickup
Kindly refer to available dates
listed on each product.
Some products will have date picker appear at the checkout section instead of product page.
Check description for the available days.
Refund Policies
Refunds made within 2 weeks
Customer cancellation:
No refund granted, money will be kept as store credit.
Merchant cancellation
(due to unforeseen circumstances):
Refund granted
Damaged goods
(depending on situation):
Refund or discount vouchers