FAQs
For more info, DM us on Facebook or Instagram!
Take Away
Xiao by Crustz:
Friday-Sunday
12-6pm
Tanuki by Crustz:
Friday-Sunday
12-6pm​
Dine In
Operational hours
Friday-Sunday
12-6pm
Delivery
1 - 6 PM
No specification of
delivery timing.
​
No door deliveries, please meet our drivers at the lobby.
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Charges apply according
to postcode. DM to ask!
BYOB
Bring Your Own Bag
For safe transportation, bring
your own cooler bag/box for
pickup or takeaway orders.
​
Ice Cream Cake comes with a free cooler bag and dry ice.
Online Orders
Delivery & Self Pickup
Kindly refer to available dates
listed on each product.
​
Some products will have date picker appear at the checkout section instead of product page.
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Check description for the available days.
Refund Policies
Refunds made within 2 weeks
Customer cancellation:
No refund granted, money will be kept as store credit.
​
Merchant cancellation
(due to unforeseen circumstances):
Refund granted
​
Damaged goods
(depending on situation):
Refund or discount vouchers
​