FAQs

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Take Away

Xiao by Crustz:

Friday-Sunday

12-6pm

Tanuki by Crustz:

Friday-Sunday

12-6pm

Privacy Policy

T&C

Kindly refer to this link below

Dine In

Operational hours

Friday-Sunday

12-6pm

Delivery

1 - 6 PM

No specification of

delivery timing.

No door deliveries, please meet our drivers at the lobby.

Charges apply according

to postcode. DM to ask!

BYOB

Bring Your Own Bag

For safe transportation, bring

your own cooler bag/box for

pickup or takeaway orders.

Ice Cream Cake comes with a free cooler bag and dry ice.

Online Orders

Delivery & Self Pickup

Kindly refer to available dates

listed on each product.

Some products will have date picker appear at the checkout section instead of product page.

Check description for the available days.

Refund Policies

Refunds made within 2 weeks

Customer cancellation:

No refund granted, money will be kept as store credit.

Merchant cancellation

(due to unforeseen circumstances):

Refund granted

Damaged goods

(depending on situation):

Refund or discount vouchers